PRIVACY POLICY

1. INTRODUCTION

ORCORB PTE. LTD. ("Company," "we," "us," or "our"), a company registered in the Republic of Singapore, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website makefilm.pro and its related services (collectively, the "Services").

This policy is designed to comply with Singapore's Personal Data Protection Act 2012 ("PDPA"), the European Union's General Data Protection Regulation ("GDPR"), the California Consumer Privacy Act ("CCPA"), and other applicable data protection laws.

By using our Services, you consent to the collection and use of information in accordance with this Privacy Policy.

2. DATA CONTROLLER

For the purposes of applicable data protection laws, the data controller is:

3. INFORMATION WE COLLECT

3.1 Information You Provide

We collect information that you voluntarily provide when using our Services, including:

• Account Information: When you create an account, we collect your username, email address, password (stored in encrypted format), and account preferences.
• User-Generated Content: We collect the text prompts, images, videos, and other content you provide or generate using our Services.
• Payment Information: When you make a purchase, we collect billing information. Note that we do not directly store full credit card numbers; payment processing is handled by secure third-party payment processors.
• Communications: We collect information from your communications with us, including support inquiries, feedback, and survey responses.

3.2 Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

• Usage Data: Information about how you use our Services, including features used, time spent, and interaction patterns.
• Device Information: Information about your device, including IP address, browser type, operating system, device identifiers, and screen resolution.
• Log Data: Server logs that record your interactions with our Services, including access times, pages viewed, and error reports.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities.

4. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our Services, process transactions, and fulfill your requests.
• Service Improvement: To understand how users interact with our Services and to develop new features and functionality.
• AI Development: To train, improve, and enhance our artificial intelligence models and technologies. Where feasible, we use anonymized or aggregated data for this purpose.
• Personalization: To customize your experience and provide content and features that match your interests.
• Communication: To send you service-related notices, updates, security alerts, and support messages.
• Marketing: To send promotional communications about our products and services, with your consent where required by law.
• Security: To detect, prevent, and address fraud, abuse, and security issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

5. LEGAL BASIS FOR PROCESSING (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide our Services to you.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Services and ensuring security.
• Consent: Processing based on your explicit consent, which you may withdraw at any time.
• Legal Obligation: Processing necessary to comply with legal requirements.

6. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer support.
• Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of assets.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.
• With Your Consent: We may share your information for other purposes with your explicit consent.

7. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence, including Singapore and other jurisdictions where our service providers operate.

When we transfer personal data internationally, we implement appropriate safeguards, including:

• Standard Contractual Clauses: Using EU-approved contractual clauses for data transfers.
• Adequacy Decisions: Transferring to countries recognized as providing adequate data protection.
• Technical Safeguards: Implementing encryption and other security measures to protect data in transit.

8. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Account Data: Retained for the duration of your account plus a reasonable period for reactivation.
• User-Generated Content: May be retained longer (often in anonymized form) for AI training and service improvement.
• Payment Records: Retained as required by financial regulations, typically 5-7 years.
• Usage and Log Data: Typically retained for 90-180 days unless needed for security investigations.

9. YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request limitation of how we process your data.
• Right to Data Portability: Request transfer of your data in a machine-readable format.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent for consent-based processing at any time.

To exercise these rights, please contact us at support@makefilm.pro.

10. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Authenticate users and maintain sessions
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve service functionality

You can control cookies through your browser settings. Note that disabling certain cookies may limit service functionality.

12. CHILDREN'S PRIVACY

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information.

13. THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification for significant changes
• Displaying a notice within the Services

Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

15. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

For privacy-specific inquiries, please include "Privacy Request" in the subject line.